How we handle your information.

2.Information We Collect

We only collect the information necessary to provide our boutique travel services. This includes:

• Contact details: Name, email address, phone number.
• Travel information: Passport details, dietary requirements, health conditions relevant to the tour, and emergency contact information.
• Payment details: Billing address and manual payment confirmations. Because our website does not support online payment processing, we do not collect or store credit card details or digital payment account credentials.
• Technical data: IP address, browser type, and usage data when you visit our website.

3.How We Use Your Information

Your personal data is used exclusively for:

• Designing, booking, and managing your travel itinerary in Vietnam.
• Communicating with you regarding your booking, itinerary updates, and payments.
• Ensuring your health and safety during the tour.
• Improving our website, services, and customer experience.

4.Sharing Your Data

We do not sell your personal data. We only share necessary information with trusted third-party service providers (such as local guides, hotels, airlines, and transport operators) strictly to fulfill your travel arrangements. In certain circumstances, we may also disclose your information if required by Vietnamese law.

5.Data Retention and Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

6.Your Rights

You have the right to request access to, correction, or deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us using the details below.